All Online Health Clinic Oslo Clinicians are licensed to practice within the Canadian private or public medical systems. Patients are always connected to a practitioner licensed in the province in which they reside.

The Online Health Clinic Oslo clinicians can help you with a variety of adult and pediatric medical concerns, including but not limited to:

• Cold & Flu Symptoms
• Prescription Refills
• Medication Reviews
• Laboratory Investigations and Result Interpretations
• Uncomplicated Urinary Tract Infections
• Skin Issues, Rashes
• Depression, Anxiety, Stress
• Sexual Health
• Sick Notes

In some cases the Online Health Clinic Oslo clinicians can offer general pediatric care and counsel for children, toddlers, newborns, as well as expectant mothers. Come speak with our Care Managers to find out more.

Of course. All patients are paired with local clinicians who are actively practicing within their province. Upon scheduling an appointment, the Care Manager will tell you the name of your assigned clinician and can answer any province-specific care questions you may have.

Patients and medical professionals are finding that advances in communication technology and live video conferencing have made virtual medical clinics an excellent option for treating most common ailments - providing you with an immediate response to your healthcare needs instead of requiring you to spend hours in crowded waiting rooms at Emergency Rooms or walk-in clinics, or on the phone trying to get an appointment with your family clinician.

Most acute illnesses experienced by children and adults, as well as chronic health conditions can be treated very effectively by our nurses and clinicians virtually.

Our clinicians can provide lab requisitions and other diagnostic tests, as well as provide medication prescriptions and referrals to specialists if necessary, just like at any clinician’s visit. They will also use their professional judgment and refer you immediately to an emergency care facility should your condition require an in-person assessment.

Yes! The Online Health Clinic Oslo Clinic was established in 2014 in Vancouver, BC.

All BC residents have a care card number that is eligible for MSP (Medical Services Plan) coverage. MSP covers eligible telehealth consultations for all BC residents.

If your MSP coverage is inactive but you continue to reside in the province of British Columbia, you are able to pay privately for your visit with Online Health Clinic Oslo. The cost is $91 per consultation.

If you are a BC resident and aren’t sure if you have coverage, contact MSP today at 1 800 663-7100.

For international patients the cost is $91 per consultation.

For BC residents, all medically necessary visits over the Online Health Clinic Oslo platform are covered by the Medical Services Plan of BC.

No. You do not need to have an existing family clinician to use Online Health Clinic Oslo. In fact, 50% of our users claim to rely solely on private care and emergency departments. Our clinicians are equipped to provide, reliable, coordinated care, regardless of your existing circle of care.

If you have a family clinician, a virtual video visit with an Online Health Clinic Oslo clinician can support and assist with the care that he or she already provides. To keep your records up to date, we can report back to your family clinician.

If you do not have a family clinician, Online Health Clinic Oslo clinicians can provide many of the same services that a family clinician provides.

Our Care Managers manage the various elements of your Online Health Clinic Oslo care experience to ensure that you are getting the best possible service. This includes retrieving, updating, and protecting your medical records, scheduling your appointments and follow-up procedures, setting up appointment reminders, answering all administrative questions, assisting with account concerns and much more.

Please feel free to ask our Care Managers any questions you may have, and they will be happy to help.

Convenience is a key advantage of our online system. On average, you can connect with a Care Manager within 5 minutes, and a physician can often be seen right away, or by appointment the same day.

It’s easy. Our Care Managers will guide you and are happy to answer all the platform-related questions you may have.

Not necessarily, but in certain situations, the Care Managers can contact your family clinician or other most recent place of care to access your past medical records.

Yes. All your medical records are securely stored on our medical-grade health care software or in a secure Canadian EMR.

We can also help you manage your record coordination by providing you with complete, confidential access to all your appointment notes, requests, uploaded information, and records.

Absolutely. Online Health Clinic Oslo uses medical-grade software designed specifically to host, manage, and protect confidential medical records. Our security system meets all Canadian Information Protection policies.

At this time, only patients physically located within British Columbia can access care through the Online Health Clinic Oslo Clinic.

For BC residents, visits for the sole purpose of having paperwork filled out by a clinician are not billable to your Medical Services Plan. Requesting lab tests that are not deemed medically necessary may also not be covered by MSP.

Absolutely! The Online Health Clinic Oslo App allows you to access the clinic and have video clinicians’ visits wherever you are - without a computer. However, because the Online Health Clinic Oslo App requires users to have an account to login, new users must create an account using a web browser before utilizing the app.

Telemedicine is defined as a face-to-face consultation between a practitioner and a patient, through a secure video conference. This is the service we offer here at Online Health Clinic Oslo. A video connection is required.

Yes, you may request a specific clinician to best suit your needs. However, due to busy clinician schedules, you may sometimes have to wait longer to see a specific clinician. If you require the most immediate service, we suggest seeing the clinician who is available at the time. Your records will be available to your preferred clinician at the clinic as well.

All Online Health Clinic Oslo clinicians are obligated to work in accordance with their professional standards and codes, as established by the College of Physicians and Surgeons of Norway. Similarly, the Nursing staff are obligated to work in accordance with their professional standards and codes, as established by each province’s Board of Nursing and Nursing Associations. The Care Managers follow the telehealth practice guidelines as well as the Online Health Clinic Oslo Administrative Policies and Procedures.

In addition, all Online Health Clinic Oslo employees are bound by the Federal healthcare privacy and confidentiality laws. The information provided is securely recorded in a database. Only the employees involved in your care will have access to it, along with the quality assurance department. Your information is kept confidential and only used to assist in providing efficient and safe care.

No. Canadian virtual care providers are not permitted to assist with medical marijuana requests.

All Online Health Clinic Oslo employees are bound by the Federal healthcare privacy and confidentiality laws. The information is recorded in a secure database, and only those directly involved in your care will have access to it.